Exchange gal not updating

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Check the OAB file location to confirm the dates on the files: The we can run this command (assuming you have one OAB): In the case of my client, the files never changed.

Even tried restarting the Exchange Mailbox Assistant service without any luck.

Because the files were not changed recently the error message was downloaded and the client could not download the files.

To summarize – we have an OAB that is not updating and clients that cannot update their local copies because the copies are too old.

We were having issues with their Exchange 2013 servers and one node would crash or lose connection and break the DAG replication.

So, first, check to see where the mailbox is: Which gives us this result: Then we can check and the database is mounted: Next we can try to update the files for the OAB.What ended up happening is about a day later if a user tried to manually download the address book, they would not be able to and would get a 0x80190194 error: Troublshooting So what is this? Well, let’s look at the log files for OAB downloading.In Exchange Server 2013, these files are located in the %Exchange Install%\Logging\OABDownload directory.Next we renamed the folder containing the OAB files (the folder with a name that looks like a GUID).Once renamed, we tried to update the address book and restart the Mailbox Assistant service. The Fix After some more troubleshooting in the event logs and diagnostic logging, I noticed that the database copy for Database02, where to OAB mailbox resided, had one copy that was in a ‘Failed and Suspended’ state.

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